Return Policy

Refunds for any undesired product or service purchased from D3 must be requested within 15 days of purchase. Refunds are subject to a 5% return fee. Software that has been installed and/or authorized is not eligible for return. Shipping & handling charges for shipped products will not be refunded. Refunds for returns of Autodesk products are subject to vendor approval. Contact D3 for return authorization.

Refunds for 3D printer and 3D scanner equipment are not available; all sales are final.

If you have questions regarding our refund/return policy, please contact us.

Navigate the New Autodesk Transaction Process with Team D3 by Your Side

Autodesk has announced that as of June 10th, 2024 (in US and Canada only), it is shifting to a new transaction process to streamline and improve the buying experience for your Autodesk subscriptions.