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Return Policy

Return Policy

Refunds for any undesired product or service purchased from D3 must be requested within 15 days of purchase. Refunds are subject to a 5% return fee. Software that has been installed and/or authorized is not eligible for return. Shipping & handling charges for shipped products will not be refunded. Refunds for returns of Autodesk products are subject to vendor approval. Contact D3 for return authorization.

If you have questions regarding our refund/return policy, please contact us.

Team D3 Embarks on a Global Brand Evolution

Beginning in July 2025, Team D3 will be fully integrated under the Symetri name, creating a unified presence in the US market. This represents the next step in our evolution and commitment to providing the best solutions and support to our clients.

For information on how this brand transition could impact you, or to find answers to frequently asked questions, please click below.

Learn More